Looking to hire and need the perfect Communication Specialist job description to attract top talent? Hiring is a long and expensive process, so it’s best to get it right the first time, which means involving the best candidates in the interview process. This job description template will help you understand the role of a communications specialist and what to look for in potential candidates.
In this BusinessManagementDaily.com article, we cover:
- Communication specialist job description checklist.
- Interview questions to hire the best communications specialist.
- Responsibilities and duties of the communication specialist.
So, before hiring a communication specialist for your business, read all about the duties of communication specialists to help you make the right decision.
Communication specialist job description
Position: Communication specialist, Communication coordinator
Wage scale: It is a good idea to include a salary scale for your position to avoid having candidates who may later reject an offer.
Reports to: Who will the communications specialist report to in your company?
Communication specialist job description
We are looking for someone to manage production cycles from draft manuscript to finished product for all company publications (including electronic) under deadline pressure. The work consists of establishing schedules, coordinating traffic and keeping service executives informed of the progress of the work; and be responsible for copying, type specification, proofreading, layout, formatting, creating photographic ready art. You will provide instructions to external vendors and be responsible for the production of all new and revised communication products to create camera ready mechanics.
The Marketing Communications Specialist must have punctual time management to handle tasks in a timely manner. Since this job is similar to that of a public relations specialist, it is important that both external and internal communications are as clear as possible.
Diplomas and skills
This position of Communications Coordinator within our company requires you to develop and monitor methods of using the Internet and e-mail systems to promote company products and publish company information; juggle and enforce art, writing and production deadlines to meet printing and completion deadlines for all new and revised publishing products; keep production costs under control by comparing supplier terms and carefully monitoring invoices; and design internal promotional material to meet specifications.
Must be thorough and work well under pressure, as well as possess excellent organizational and communication skills so that you can deal with managers at all departments and levels, and work with freelance writers. Requires extensive knowledge of word processing and desktop publishing software, as well as the use of electronic means for marketing and publications.
Additional qualifications include:
- Must be thorough and work well under pressure.
- Excellent organizational and communication skills are required to support managers at all departments and levels, and to work with freelance writers.
- Requires extensive knowledge of word processing and desktop publishing software, as well as the use of electronic marketing and publishing strategies.
- Bachelor’s degree in English or a business related field, and at least two years of practical experience.
- Organisational skills.
- Presentation skills.
- Must be able to successfully plan events.
- Ability to speak in public.
- Verbal communication and writing skills.
- Simple coding skills (HTML, CSS, etc.).
- Basic experience in graphic design.
- Strong project management capacity.
- Excellent Communication Skills / Effective Communication.
Responsibilities and duties of communication specialists
Below are approximations of the time you will spend performing key job duties.
|Percentage of employment||Duty|
|______%||Produced all new and revised communication products to create camera ready mechanics. Includes working with editors, leading all external vendors, formatting layout, creating computer illustrations, and reviewing freelance work to ensure adherence to style guidelines. Copy and paste illustrations as needed.|
|______%||Develops and monitors methods of using the Internet and electronic mail systems to promote company products and publish company information.|
|Juggles and enforces art, writing and production deadlines to meet the printing and fulfillment requirements of all new and revised publishing products.|
|Keeps production costs under control by comparing supplier terms and carefully monitoring invoices.|
|______%||Designs internal promotional material to meet marketing department specifications.|
|Reviews all other marketing materials regularly.|
|Management of press conferences.|
|Production / management of content on social networks.|
|Communicate with stakeholders.|
|Manage communication and social media budgets.|
|Carry out communication and awareness campaigns.|
|Update and make changes as needed to the company’s website.|
|Design layout for all new products for maximum readability and marketing potential, including type specifications, layout and art.|
Education / Context
Bachelor’s degree in communications, marketing, public relations, English or a business related field, and at least two years of full-time practical experience required. Entry-level Communication Specialist positions require at least a high school diploma.
Communication specialist interview questions
Once you’ve recruited great candidates, think about a few interview questions to get the best results when hiring a communications specialist. These questions will help you distill the traits or qualities that you would expect from your communication specialist using the answers given. Use a scoring system of 1 to 5 to score the candidate’s answers. You can also require a cover letter from applicants.
Here are some interview questions to consider:
- How would you react if you tried an innovative solution to a communication problem and it failed?
- Think about the most successful project of your career. What pre-production prep gave you the biggest advantage?
- Tell me about a time when you had to go the extra mile to meet a tight production deadline.
- Everyone makes production mistakes. How do you check your own work?
- Have you ever had a piece of a “slip through the cracks” project? What have you done to get back on track? How did you prevent this from happening again?
- What methods do you use to ensure that monthly or weekly schedules are met?
- What kind of proofreading workload are you used to?
- Do you know and use standard proofreading symbols?
- What steps have you taken to increase your computer literacy?
- How often did you use the same suppliers in your previous / current job? What prompted you to change?
- Evaluate: Find someone who will take the initiative and change suppliers if necessary for cost or quality control, for example.
- How do you communicate changes and other important information up and down the “production chain”?
Conclusion of interview questions
Human Resources: Feel free to add additional questions to the list that may be specific to your operation.
Give an overall impression of the candidate and give him an average score of 1 to 5 for further comparison with other candidates.
You can also offer senior management three choices for recommendations:
- To hire
- Do not hire
- Second interview
Follow the above formula to successfully hire candidates for the position of Communication Specialist. Remember to advertise widely when posting job vacancies – the more online platforms you use to hire, the better the candidates will be. We hope this has helped you hire the perfect communications specialist.